PrimeRev Health ("PrimeRev Health," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through primerevhealth.us (the "Website").
Information we collect
When you submit a form or contact us through the Website, we collect the information you choose to provide, such as your name, practice or organization name, work email address, phone number, specialty, number of providers, and details about your billing needs.
Like most websites, our hosting provider may also automatically record basic technical information, such as IP address, browser type, and pages visited, for security and operational purposes.
Please do not submit patient information. Website forms and general email are intended for business inquiries only. Do not include patient names, dates of birth, medical record or account numbers, insurance identifiers, or other protected health information (PHI).
How we use information
- To respond to your inquiry and schedule a consultation or revenue cycle assessment
- To communicate with you about our services
- To operate, maintain, secure, and improve the Website
- To comply with legal obligations
How we share information
We do not sell your personal information. We may share information with service providers that help us operate our Website and business, such as hosting and email providers, subject to appropriate confidentiality obligations. We may also disclose information when required by law or to protect our rights.
Protected health information and HIPAA
Protected health information that PrimeRev Health handles on behalf of healthcare provider clients is governed by the Health Insurance Portability and Accountability Act (HIPAA), applicable state law, and the business associate agreement in place with each client. That information is separate from information collected through this Website and is used only as permitted to perform contracted services.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we receive. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data retention
We retain inquiry information for as long as needed to respond to your request, maintain business records, and meet legal obligations.
Your choices
You may ask us to update or delete the contact information you have submitted, or to stop sending you communications, by emailing us at the address below. Depending on where you live, you may have additional rights under applicable state privacy laws.
Children's privacy
The Website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.
Contact us
PrimeRev Health
Email: info@primerevhealth.us